Jewelry can last a long time, but it needs care and repair every so often. Many of the chains are delicate and can become damaged or snagged or break due to a weak joint or daily wear and tear.
Order a replacement cable chain like those pictured, in one of three lengths - 16” / 18” / 20”
- A few Mountainside necklaces have different chains than the one pictured (Jane Chain, Kay Necklace, Luna Necklace, Sol Necklace, Algarve Necklace) so please add that info for check out.
If the chain has become damaged due to production problems I am happy to fix or replace without the fee - email me specifics, thanks!
*Certain styles will need to be mailed back in order to be fixed, Once you submit your repair order, ship your item to thee shop. Do not ship your jewelry in a regular envelope, it can be lost or damaged. I recommend a padded envelope or box with tracking.
Mountainside - Repairs
6235 Hwy 9 STE A
Felton, CA 95018
Please allow 2-4 weeks for your repair to be completed.